Your Data Protection

Privacy Policy Lepak 44 – Protecting the Personal Data of Malaysian Players

Your privacy is our responsibility. This Privacy Policy transparently explains how Lepak 44 collect, use, store, and protect your personal data as a Malaysian player registered on our platform.

Last updated: 1 January 2026
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256-Bit SSL Encryption

All your personal data and financial transactions at Lepak 44 protected with bank-grade encryption — the same level of security used by Malaysia's leading financial institutions.

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No Data Selling

Your personal data will not be sold, rented, or shared with advertisers or third parties without your consent. Lepak 44 collects data only for the purposes stated in this Privacy Policy.

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Malaysia PDPA Compliance

Lepak 44 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and request deletion of your personal data at any time.

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Your Cookie Controls

Lepak 44 uses cookies to enhance your user experience. You can manage your cookie settings at any time through your browser settings or via the preference panel within our platform.

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Right to Unsubscribe

You may opt out of receiving marketing communications from Lepak 44 at any time by clicking the "Unsubscribe" link in any marketing email or by contacting our customer support team directly.

Privacy Policy Summary: Lepak 44 collects your personal data for the purposes of account management, payment processing, legal compliance, and service improvement. We do not sell your data to third parties. You have full rights to access, correct, and request deletion of your data.

1Information We Collect

Lepak 44 collects various types of information from users to ensure our platform operates securely, efficiently, and in compliance with all applicable legal requirements. The following are the categories of data we collect:

1.1 Personal Identification Information

  • Full name as stated on your Malaysian identity card or passport.
  • Date of birth and gender.
  • National identity card number (MyKad) or passport number.
  • Mailing address and residential address.
  • Malaysian mobile phone number.
  • Active email address.

1.2 Financial Information

  • E-wallet details used for transactions (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay).
  • Bank account number for FPX transactions via Maybank2u or CIMB Clicks.
  • Phone number linked to DuitNow.
  • Deposit, withdrawal, and in-platform transaction history Lepak 44.

1.3 Technical & Usage Information

  • IP address, browser type, and device information.
  • Platform usage data including pages visited and session duration.
  • General location data based on IP address (country/city only).
  • Betting and gaming activity logs within the platform.
  • Cookie data and similar tracking technologies.

📌 Note: Lepak 44 does not directly collect credit or debit card numbers. All payments are processed through registered and licensed third-party secure payment gateways in Malaysia.

1.4 KYC Verification Documents

During the Know Your Customer (KYC) verification process, Lepak 44 may require copies of the following documents:

  • Identity card (MyKad) — front and back.
  • Passport (main page) for eligible non-Malaysian citizens.
  • Recent bank statement or utility bill as proof of address.
  • Screenshots or proof of ownership of the payment method used.

2How We Collect Data

Lepak 44 collect your personal data through a variety of lawful and transparent means:

Collection Methods Types of Data Collected
Account registration form Name, email address, phone number, date of birth, password
KYC & verification process Identity documents, proof of address, selfie photo
Financial transactions Payment details, deposit & withdrawal history
Platform usage Betting history, games played, login records, account activity
Cookies & tracking technologies IP address, browser data, user preferences, session data
Communications with customer support Live chat records, emails, complaints, and enquiries
Third-party sources Verification data from licensed payment providers

3Purpose of Data Use

Lepak 44 uses your personal data solely for the following legitimate and stated purposes:

  • Account management: Creating, verifying, and maintaining your account Lepak 44 your data securely.
  • Transaction processing: Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and manages your winnings withdrawals.
  • Legal compliance: Meeting legal obligations including KYC requirements, anti-money laundering (AML), and reporting to the relevant authorities in Malaysia.
  • Platform security: Detecting and preventing fraud, money laundering, system abuse, and unauthorised access to your account.
  • Service improvement: Analyses platform usage patterns to improve the quality of your gaming experience at Lepak 44.
  • Service communications: Sending important notices relating to your account, transactions, policy changes, and security updates.
  • Marketing communications: Sending information about promotions, bonuses, and exclusive offers Lepak 44 — with your consent only.
  • Customer support: Assists you in resolving any technical issues, disputes, or enquiries related to your account.

📋 Legal Basis: All personal data processing by Lepak 44 is based on: (a) fulfilment of a service contract with you; (b) compliance with legal obligations; (c) the platform's legitimate interests in preventing fraud and ensuring security; or (d) your explicit consent given for marketing purposes.

4Sharing of Data with Third Parties

Lepak 44 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share your data with the following limited parties for legitimate platform operational purposes:

4.1 Trusted Service Providers

  • Payment providers: A payment gateway that processes Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX transactions on behalf of Lepak 44.
  • KYC service provider: Licensed identity verification companies that assist Lepak 44 comply with KYC and AML requirements.
  • Game providers: Slot, live casino, and e-sports game developers partnering with Lepak 44 — data is shared only to the extent necessary for the operation of the games.
  • IT infrastructure providers: Server hosting and cybersecurity companies that assist Lepak 44 maintaining platform stability and security.

4.2 Authorities & Regulatory Bodies

Lepak 44 may be required to disclose your personal data to Malaysian authorities or relevant regulatory bodies when:

  • Required by law or a valid court order.
  • An investigation into fraud, money laundering, or other unlawful activities is underway.
  • Required to protect rights, property, or safety Lepak 44, our users, or the general public.

⚠️ Our Guarantee: Every third-party service provider that works with Lepak 44 are bound by strict confidentiality agreements and are required to uphold data protection standards equal to or higher than those set out in this Privacy Policy.

5Data Security

The security of your personal data is our top priority Lepak 44. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers Lepak 44 fully encrypted.
  • Two-factor authentication (2FA): An additional security layer available for all accounts Lepak 44.
  • 24/7 Monitoring: An automated threat detection system that operates around the clock to identify suspicious activity.
  • Data sharing: Sensitive data is stored in isolated network segments with strict access controls.
  • Regular security audits: Independent penetration testing and security audits are conducted on a regular basis.

5.2 Organisational Security Measures

  • Access to users' personal data is restricted to staff Lepak 44 who require access solely to carry out their designated responsibilities (the "need-to-know" principle).
  • All staff who handle personal data undergo comprehensive data protection training.
  • A clear, tested security incident response procedure is in place to ensure swift action in the event of any data breach.

🔔 Data Breach Notice: In the event of a data breach that may affect your rights or freedoms, Lepak 44 is committed to notifying you and the relevant authorities within the timeframe stipulated by applicable law in Malaysia.

6Use of Cookies & Tracking Technologies

Lepak 44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies Used

Cookie Type Purpose Duration
Essential Cookies Enables core platform functions such as login sessions and security. Cannot be disabled. Session / 30 days
Preference Cookies Storing user preferences such as language, time zone, and display settings. 1 year
Analytics Cookies Collects information on how users interact with the platform for improvement purposes. 2 years
Security Cookies Detecting suspicious activity, preventing fraud, and protecting account integrity. Session / 7 days

6.2 Managing Cookie Settings

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the core functionality of the platform Lepak 44, including the ability to log in to your account.

7Data Storage & Transfer

Lepak 44 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.

7.1 Data Retention Period

  • Active account data: Retained for the duration your account remains active and for 5 years following account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
  • KYC documents: Retained for 5 years after the business relationship ends, in accordance with Malaysian AML legislation.
  • Customer support communication logs: Retained for 2 years for reference and dispute resolution purposes.
  • Analytics cookie data: Retained for a maximum period of 2 years.

7.2 Cross-Border Data Transfers

Your personal data is primarily stored and processed within Malaysia. Where it becomes necessary to transfer data outside Malaysia (for example, to international service providers), Lepak 44 ensuring that protections equivalent to or exceeding Malaysia's PDPA standards are applied through appropriate data transfer agreements.

8Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the policies of Lepak 44, you have the following rights regarding your personal data:

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Right of Access

You have the right to request a copy of all personal data we hold about you in a readable format.

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Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data held in our records.

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Right to Erasure

You have the right to request the deletion of your personal data, subject to applicable legal data retention obligations.

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Right to Restrict Processing

You have the right to request that we restrict the processing of your data in certain circumstances provided for by law.

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Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.

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Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.

📩 How to Submit a Request: To exercise any of the rights above, please contact the Data Protection Officer Lepak 44 via email at support@lepak44.click with the subject line "Personal Data Rights Request". We will respond to your request within 14 working days.

9Children's Privacy

Platform Lepak 44 is intended for adults aged 18 years of age and above only. We do not knowingly collect personal data from individuals under the age of 18.

If Lepak 44 becomes aware that we have collected personal data from a person under the age of 18 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

⚠️ Underage Account Report: If you suspect that someone under the age of 18 has registered an account on Lepak 44, please contact us immediately at support@lepak44.click. We take this matter very seriously.

10Links to External Sites

Platform Lepak 44 may contain links to third-party websites, in particular game providers and payment gateways that partner with us. When you click on such links and leave the platform Lepak 44, our Privacy Policy no longer applies.

We encourage you to read the privacy policy of every third-party website you visit. Lepak 44 is not responsible for the privacy practices or content of those websites.

11Privacy Policy Amendments

Lepak 44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements.

When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying a prominent notice on the platform's main page Lepak 44.
  • Sending notifications via email to the address registered to your account.

Continued use of the platform Lepak 44 after the amendments take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree, you have the right to close your account and request deletion of your data.

12Contact Us

If you have any questions, concerns, or complaints regarding the Privacy Policy Lepak 44 this, or wish to exercise your data protection rights, please contact us through the following channels:

  • Email (Privacy Enquiries): support@lepak44.click — please use the subject line "Privacy Policy Enquiry".
  • Live Chat: Available 24/7 directly within the platform Lepak 44 for general enquiries.
  • Frequently Asked Questions: Visit the FAQ us for a quick response.

We are committed to responding to all privacy-related enquiries within 14 working days. For more complex cases, we may require up to 30 days and will notify you should this be necessary.

📅 Effective Date: This Privacy Policy is effective from 1 January 2026. The latest version is always available on this page. This Policy is governed by Malaysian law, in particular the Personal Data Protection Act 2010 (PDPA).

Documents Related

Read other important documents governing your use of the Lepak 44 platform.

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Terms & Conditions

The complete agreement between you and lepak 44 — covering account terms, bonuses, deposits, and withdrawals.

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Responsible Gaming

Self-management tools and support resources for a healthy gaming experience at Lepak 44.

FAQ

Answers to the most frequently asked questions about your account, privacy, and lepak 44 services.

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About Us

Learn about Lepak 44's mission, vision, and commitment to Malaysian players from day one.

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Your Data Is Safe. Join lepak 44 with Confidence

Over 500,000 Malaysian players have trusted Lepak 44 — not just for the best betting entertainment, but because we take their privacy and data security seriously. Register a free account today with confidence.

256-bit SSL
PDPA Compliance
No Data Selling
24/7 Support
Bahasa Melayu